AI Labels Undermine Trust in Real News and Reinforce Confirmation Bias

Social media content is pushed at us by algorithms trying to keep us engaged with the platform. And, because sensationalist content tends to hold our attention more than non-sensationalist one, our feeds often get polluted by disinformation. Disinformation is a serious problem for society, leading many to look for ways of increasing our alertness to … Continue reading AI Labels Undermine Trust in Real News and Reinforce Confirmation Bias

Guest post on the psychology of complaining

I wrote a guest post for Mark Schaefer’s blog, {grow}, on the psychology of complaining. I am an avid reader of {grow}, and always recommend it to marketers new and established. So, as you can imagine, it is a great honour to contribute to the community. Do take a look, and join the discussion, here.

The tree lost its bra

This time last year, this tree had a bra. Actually, 2 or 3. I can’t remember exactly how many. Not far from this tree, there is a bridge with lots of locks in its railings, tied by couples as a symbol of their love. It’s a tradition. Maybe the bra-thing is a tradition, too, I … Continue reading The tree lost its bra