Second edition of Management Research book is here

You have heard seen me talking, here, about the preparation of the second edition of the Management Research book, that I co-authored with Susan Rose and Nigel Spinks. I shared when I completed the first draft of "my" sections; when we submitted the manuscript; when we were working on the website materials, and when we … Continue reading Second edition of Management Research book is here

Leveraging AI in Customer Interfaces: Insights from Consumer Perception Research

Artificial intelligence (AI) is revolutionizing customer interface through chatbots, voice assistants, and other conversational agents. As these technologies become more human-like in how they respond to our queries, even adapting to specific speaking styles, it becomes even more important to understand consumer perceptions and responses to these interactions. I want to share with your three papers … Continue reading Leveraging AI in Customer Interfaces: Insights from Consumer Perception Research

Science backed guide to gift-giving

The world seems to be disintegrating around us. And, for some, this festive season is marked by worrying personal news, or the loss of loved ones. Frankly, in the middle of all of this, it may feel frivolous to be talking about gifts. But for those of us who feel that they have to exchange … Continue reading Science backed guide to gift-giving

October 2023 round-up

October was... intense. I didn’t make enough – and much needed - progress on a paper. But, maybe, that was a bit unrealistic given everything else that was going on. I even managed to spend some time with my parents, with the kids and with friends. As well as some much needed me-time. Research This … Continue reading October 2023 round-up