Miscellany: Webinar video, research news, and GOV.UK updates

I have put together a short blog post with some odds and ends that I have been meaning to share with you. Webinar video – How to improve the world on a small budget To start with, here is the video from the talk on “How to improve the world, on a small budget” that … Continue reading Miscellany: Webinar video, research news, and GOV.UK updates

Ladies and gentlemen: meet the user

Recently, I attended a workshop at the HCCM where Russell Davis, Director of Strategy at Government Digital Service, talked us through the process of transforming the government’s online presence. He said that, very early on in the process, he affixed this picture on the wall, to remind everyone of who the websites’ users were: It … Continue reading Ladies and gentlemen: meet the user