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Ana Canhoto

Social scientist researching, writing, teaching and learning about digital technology in everyday life

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Tag: Triton

February 2021 round-up

February might be my favourite month of the year. It’s my birthday month. The days are visibly “longer” (in the sense that we visibly get more daylight hours with every few days that go by). It’s the shortest month. And Spring is just around the corner. I met a friend for a socially distanced walk … Continue reading February 2021 round-up

Posted on March 5, 2021March 2, 2021 by anacanhotoPosted in PersonalTagged February, Round-up, Triton. Leave a comment

Recent Posts

  • Beyond “Sorry, I Didn’t Understand” – How to Handle Chatbot Errors
  • Data quality as a situated and relational attribute
  • August 2026 round-up
  • July 2026 round-up
  • New paper: Navigating generative AI in service research: the effectiveness–legitimacy matrix

Top Posts & Pages

  • Chocolate: Correlation, Causation and Misinformation
  • Attracting customers to physical retail, post-Covid19
  • Why customers complain vs praise a brand
  • Coca-Cola: When it comes to customer feedback, negative is more valuable than positive
  • Looking back to move forward
  • How are music artists adjusting to algorithmic recommendation systems?
  • Research Project: The role of social media in customer service
  • Writing with passion and courage
  • New office and pre-reading list for MSc Marketing
  • On online presence and loyalty cards

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