These are the notes from a talk that I delivered, recently, about the importance of data quality, and how to assess it. https://www.slideshare.net/slideshow/embed_code/key/1ect9VUVbgOPt7 In my talk, I started by noting the critical role of data as a source of insight and, subsequently, as an enabler of service automation. Then, went on to note that data … Continue reading It’s not because a dataset is big that it will be good. And it is not because we used a sophisticated algorithm that the decision will be fine