This Thursday, March 25th, I am joining Yekemi Otaru for a LinkeIn Live show to explore “The Value of Customer Feedback for Brands”.
We will discuss issues such as:
- How businesses can obtain, and use, customer feedback to drive better customer relationships
- Different ways of getting customer feedback, and the pitfalls and benefits of each
- What brands should consider when it comes to customer interactions and managing customer feedback
Yekemi Otaru is a multi-talented business woman who, in addition to owning a fashion label, has co-founded, and directs, Doqaru Limited. She also authored the book, “The Smart Sceptic’s Guide to Social Media in Organisations”.
The event will be hosted by Yekemi, and starts at 12 noon.
See you there.