Category: Academic writing

Recent publications #8

Here is my regular(ish) update on the key research outputs published in the last year or so. As always, I welcome readers who want to reach out to discuss any aspects of this work, or opportunities to collaborate. Journal articles Canhoto, A.I., Manika, D., Wainwright, E. & Holder, D.-M. (2025), The impact of technology: how … Continue reading Recent publications #8

New paper: How features, resources and task demands shape digital wellbeing (or why digital technology helps some people some times, but not everybody all of the time)

We know from personal experience that digital technology can shape our wellbeing. On the one hand, it offers speed, convenience, and greater access to services. On the other hand, it can feel cold, confusing, or even overwhelming — especially for people facing challenging life circumstances.  What’s less clear, however, is why the same technology can … Continue reading New paper: How features, resources and task demands shape digital wellbeing (or why digital technology helps some people some times, but not everybody all of the time)

From Writing Assistant to Teaching Tool: My Experience, so far, Using NotebookLM

Recently, I had discussions with a couple of people about NotebookLM: our experiences of using it, and the main pros and cons that we had identified, thus far. I have captured some of my thoughts, here, and would be interested to hear about your experiences, too. NotebookLM is tool developed by Google and powered by … Continue reading From Writing Assistant to Teaching Tool: My Experience, so far, Using NotebookLM

Recent publications #7

Here is my regular update on the key research outputs published in the last 12 months. They were: the second edition of the research methods book, one paper about decentralised social media and another one about sustainable value creation. The purpose of this yearly catch-up post is to make it easy for blog readers to … Continue reading Recent publications #7

Researching and shaping the future of AI-Powered Service Interactions

Last month, I had the honour of delivering a keynote talk, at the Digital Marketing Colloquium, on the topic of “Researching and shaping the future of AI-Powered Service Interactions”. I explored the challenges and opportunities of doing research in this field, driven by a question that a colleague asked me back in 2018, and which has informed … Continue reading Researching and shaping the future of AI-Powered Service Interactions

Generative AI and Academic Blogging: A Beginner’s Guide

January marks the anniversary of this blog, and it has become a tradition for me to use this occasion to write a post sharing insights and tips to help other academics in leveraging the power of blogging for public engagement. This year, as the blog turns fourteen, I want to look at how Generative Artificial … Continue reading Generative AI and Academic Blogging: A Beginner’s Guide

Second edition of Management Research book is here

You have heard seen me talking, here, about the preparation of the second edition of the Management Research book, that I co-authored with Susan Rose and Nigel Spinks. I shared when I completed the first draft of "my" sections; when we submitted the manuscript; when we were working on the website materials, and when we … Continue reading Second edition of Management Research book is here