[Miscellany] AI survey, AI summit and AI Workshop

This week, a collection of miscellaneous notes related to Artificial Intelligence.   1. AI survey The Artificial Intelligence Research Centre, at Brunel Business School, is looking at the impact of AI on the nature of work and the relationship between workers and their employers (my branch of work concerns on the consequences of these changes … Continue reading [Miscellany] AI survey, AI summit and AI Workshop

Self-driving cars may disproportionally harm those in minority and in low income groups

Self-driving cars continue to attract the attention of the media, the imagination of pundits and the money of investors and governments alike. For instance, earlier this year, the UK government announced its plan to test self-driving cars on public roads. Self driving cars present various technical challenges, such as how to ensure passenger safety when … Continue reading Self-driving cars may disproportionally harm those in minority and in low income groups

Monday Miscellany 29 April 19

What AI is not Given my research interests on the use of AI in customer interfaces, I have been reading several definitions of what AI is and what it can do. So, it was somehow refreshing to read this definition of what AI is not and can’t do. It is from the book The Inevitable, … Continue reading Monday Miscellany 29 April 19

Seeing the smart speaker as a servant vs a master vs a partner – Why it matters

I just came across a very interesting study published in the Journal of Marketing Management, which examined how smart speaker users viewed their devices, and how that related to their experiences of using the device. The study was conducted by Fiona Schweitzer, Russell Belk, Werner Jordan and Melanie Ortner, and its title is “Servant, friend or master? … Continue reading Seeing the smart speaker as a servant vs a master vs a partner – Why it matters

The human backstage of tech businesses

In a recent episode of Intelligence Squared, Martha Lane Fox and Mishal Husain, reminisced about the early days of the Internet and, specifically, Lastminute.com, the pioneer travel and leisure website, launched by Lane Fox and her business partner, in 1998.   The journalist Mishal Husain recalled: “I remember so well that the first two websites … Continue reading The human backstage of tech businesses

PhD research topics that I am supervising

I have recently received a number of e-mail inquiries from people asking whether I would be available to supervise their PhD studies. The answer is that I could take on one, maybe two new students. However, if we are going to work together for 3-4 years, we need to have research interests in common. Most … Continue reading PhD research topics that I am supervising

How digital technology changed marketing and the role of marketers

I am writing this blog post while on my way to the Academy of Marketing’s conference, where I am joining a workshop looking at how Artificial Intelligence is impacting on marketing as a discipline – both the study and the practice of it. Because of this, lately, I have been thinking about a study that … Continue reading How digital technology changed marketing and the role of marketers