Adapting to the new normal – Webinar

Yesterday, I joined a webinar to share my colleague Liyuan Wei and I are supporting a boutique hotel to adapt to the challenges presented by COVID-19.   The owner of the hotel very kindly joined us, too, to share his perspective – why he reached out to us, what he is getting from this collaboration, … Continue reading Adapting to the new normal – Webinar

Mobile phone usage – perceptions v reality

My good friend Tim Kourdi brought these graphs to my attention, recently. They show how much time we spend online on our mobile phones, and convey two key messages: We are now spending more than double the time online on our phones than we did 4 years ago; Younger segments spend around seven times more time … Continue reading Mobile phone usage – perceptions v reality