Do price discounts help in crisis recovery?

When clients disappear, and demand dries up, it is tempting to cut prices. Businesses try to lure customers back with a good deal, particularly those that sell perishable items (for instance, food and flowers), seasonable items (for instance, Father’s Day cards and gifts) and services (for instance, restaurants and hairdressers). Hotel managers, for instance, see … Continue reading Do price discounts help in crisis recovery?

May 2020 round-up

Earlier this month, during one of my runs, I spotted a beautiful mirror, in a skip, outside the flower shop. I took a photo for my “Today’s run” series. But, then, I remembered Denise Agosto’s beautiful post about an abandoned coin on the pavement. In the post, she reflects on how the fear of the … Continue reading May 2020 round-up

Credibility of online reviews typed on a mobile vs on a desktop

When our family travels to a new place, we usually get restaurant recommendations from friends who have been there before; we check Lonely Planet tour guides; or, we look at the reviews on Google maps.   Have you ever used Google maps for local recommendations?   We only started using it recently. But, so far … Continue reading Credibility of online reviews typed on a mobile vs on a desktop

The others are paying more. Or not.

Earlier this week, I got a text from this lady, who comes round to our house about once a week, to clean and do some ironing. She was asking for a raise, arguing that her other clients pay her more than I do. You see, instead of going down the route of mentioning value or … Continue reading The others are paying more. Or not.