Exploring digital technology interactions between residents and the Royal Borough of Kensington and Chelsea council, during Covid-19

Yesterday, I went to London with my colleagues Danae Manika and Donna-Marie Holder, to deliver a presentation to the Adult Social Care and Health Select Committee of the Royal Borough of Kensington and Chelsea (RBKC), on the emerging findings from a research project that we all have been working on, alongside two other colleagues: Emma … Continue reading Exploring digital technology interactions between residents and the Royal Borough of Kensington and Chelsea council, during Covid-19

On academics and practitioners working together

Last Friday, I published a blog post with some thoughts on the potential and limitations of using technology to support assisted living, in the home. This is a matter that is very much in mind, lately, due to some events with ageing relatives. It is also very much on Tim’s mind – who is a … Continue reading On academics and practitioners working together

New paper “Digital strategy aligning in SMEs: A dynamic capabilities perspective”

Several years ago, Sarah Quinton, Rebecca Pera, Sebastián Molinillo, Lyndon Simkin and I set out to investigate how small and business organisation (SMEs) adopt digital technology, and how they adapt their strategy to succeed in the digital environment. While there is a significant body of work on digitalisation, it tends to focus on large organisations, … Continue reading New paper “Digital strategy aligning in SMEs: A dynamic capabilities perspective”

About choice of words and citation levels

I have been thinking a lot about “labels”, recently – about how they are subjective, and about how they have consequences. For instance, calling July 19th “Freedom Day” doesn’t really mean that Covid-19 is no longer prevalent, or dangerous. Cases, hospitalisations or, indeed, deaths, didn’t dramatically drop between Sunday 18th and Monday 19th. Yet, the “Freedom Day” … Continue reading About choice of words and citation levels

June 2021 round-up

June didn’t start well. In fact, it started rather badly, as I received the news that my application for promotion had been rejected. I was sad, and disappointed, and spent a lot of time and energy dealing with the aftermath of that, meaning that I didn’t have much left for other things like… blogging. June … Continue reading June 2021 round-up

Using machine learning to identify learners at risk, and develop targeted interventions

Education is linked to higher salaries, increased job satisfaction, and better health outcomes. It prepares learners to tackle complex societal problems and can address regional skills’ gaps. Thus, being able to identify leaners at risk of not progressing on their studies, or even dropping out of their courses, is of critical importance for the learners … Continue reading Using machine learning to identify learners at risk, and develop targeted interventions

New paper: Stakeholders of the World, Unite!: Hospitality in the time of COVID-19

The Covid-19 pandemic has wreaked havoc with many industries, but few have suffered more than the hospitality industry. Not only has leisure travel all but disappeared, but businesses, too, have cancelled all meetings, conferences and other bookings. And, with the lack of clarity about operating conditions, and about evolving customer preferences, hotels are facing an … Continue reading New paper: Stakeholders of the World, Unite!: Hospitality in the time of COVID-19

Notes from CUSPE’s Policy Writing workshop with Dr Andrew Kaye

These are my notes from the Policy Writing workshop with Dr Andrew Kaye, and organised by the Cambridge University Science and Policy Exchange (CUSPE). Like most things nowadays, the workshop took place online (which was great for me, as I wouldn’t have been able to attend it, otherwise), and a recording is available online. Kay … Continue reading Notes from CUSPE’s Policy Writing workshop with Dr Andrew Kaye

New paper: Gigification, job engagement and satisfaction: the moderating role of AI enabled system automation in operations management

Weifeng Chen, Ashley Braganza, Serap Sap and I have investigating how Artificial Intelligence (AI) impacts on work (as opposed to jobs) and workers. Previously, we had found that AI-enabled work automation caused significant uncertainties for workers, and a change in the relationship between workers and their employers, towards independence between the two parties. Building on that work, … Continue reading New paper: Gigification, job engagement and satisfaction: the moderating role of AI enabled system automation in operations management