Back in 2014, I contributed a short article for the book “Social Media in Social Research: Blogs on Blurring the Boundaries”. Recently, I found myself going through these same points with someone, who is looking at using social media data for a research project. In case this is useful for others in similar situation, here … Continue reading Issues to consider when using social media to collect qualitative data
Category: Academic writing
Blogging as an academic – what not to do
This week marked the 11th anniversary of this blog. For the past few years, on this week, I have published blog posts encouraging others to blog, and sharing some tips, based on my experience. However, the past year has been so different from the usual that I thought that I might do something a little bit different, here, … Continue reading Blogging as an academic – what not to do
Social media and academia – podcast
This is a very interesting interview / chat between Mark Carrigan and Inger Mewburn about the significance of social media for academics, and some of the associated challenges. Mark Carrigan is a social theorist at Cambridge University, and he is also the author of the book “Social Media for Academics”. [Side note: I am organising … Continue reading Social media and academia – podcast
Sources of customer dissatisfaction in AI-powered service interactions
Chatbots are everywhere, and used in every industry. They promise to improve customer service, by offering 24-hour service and quick answers, at a fraction of the cost of their human counterparts. Reality is, however, less… polished. Even a bit frustrating. In the paper “The dark side of AI-powered service interactions: exploring the process of … Continue reading Sources of customer dissatisfaction in AI-powered service interactions
New paper: Organisational tensions arising from mandatory data exchange between the private and public sector: The case of financial services
While many aspects of life have come to a standstill, due to Covid19, others continue to play out. Some of those things feel very much out of context, when they arrive in my inbox, for instance – just like the sea shell that I found while emptying the pockets of my son’s school uniform jacket. … Continue reading New paper: Organisational tensions arising from mandatory data exchange between the private and public sector: The case of financial services
Recent publications #2
A couple of years ago, I published a blog post giving an overview of the academic work that I had published recently. That led up to very interesting conversations and collaborations. So, I thought that I should write a short update on what I have published in the last couple of years. Let’s start with the … Continue reading Recent publications #2
Day in the Life of an Academic #9: All sorts of meetings
It’s time to offer you a peak into yet another facet of an academic’s life, with another “Day in the Life” post. This time, a post looking at Wednesday, October 30th: a day that was full of meetings. I woke up at 5ish, and got ready to go to work: I have a meeting in … Continue reading Day in the Life of an Academic #9: All sorts of meetings
[Miscellany] Science communication: animated videos
Animated videos can extend your work’s reach I have been helping some colleagues think through how they communicate their work, beyond the traditional (and, frankly, restrictive) means of journal papers and academic conferences. I use my 6 steps guide to take them from creating an online but static online presence, to using the medium for … Continue reading [Miscellany] Science communication: animated videos
Book review: Communicating your research with social media
This is a fantastic book, full of practical advice for those wanting to know more about whether and how to use different types of social media platforms for their research. The book was written by a team with hands-on experience of communications and media production, including managing the social media presence of popular academic blogs. … Continue reading Book review: Communicating your research with social media
Day in the Life of an Academic #8: fragmented vs focused work days
While I was reading the book ‘Deep Work’ by Cal Newport, about the value and challenges of doing focused work, I started paying more attention to the instances of deep vs shallow work in my life and, in particular, how it impacted on how I felt. I kept a diary for a couple of weeks. … Continue reading Day in the Life of an Academic #8: fragmented vs focused work days
Ana Canhoto 